Term and Conditions

Last Updated: [Insert Date]

Welcome to Motorcycle Gear Store (motoxtremegear.com). By accessing our website and making purchases, you agree to comply with these Terms and Conditions. Please read them carefully.

1. Our Riders (Target Customers)

Motorcycle Gear Store caters to passionate riders worldwide who demand premium gear for track and road use. Our customers value:

• High-performance motorcycle helmets (AGV, ARAI, BELL, HJC, KYT, M2R)
• Durable riding apparel and protective gear
• Quality motorcycle accessories and parts
• Straightforward policies that respect their riding lifestyle

2. Website Use and Intellectual Property

2.1 Access and Account

You may browse our site without registration. For purchases, you must provide accurate information and maintain account security.

2.2 Content Ownership

All website content (logos, text, images) is our property or licensed to us. Unauthorized use is prohibited.

2.3 User Conduct

You agree not to:

• Use the site for illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with site functionality
• Submit false information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy but cannot guarantee colors/sizes match displays exactly. Contact us before ordering if you need clarification.

3.2 Product Availability

All orders are subject to stock availability. We’ll notify you promptly if items become unavailable after ordering.

3.3 Non-Returnable Items

For safety reasons, these items cannot be returned once opened:

• All helmets (AGV, ARAI, BELL, HJC, KYT, M2R)
• Opened protective gear (gloves, boots with wear signs)
• Custom/special order items
• Goggles with removed protective film

4. Orders and Payments

4.1 Order Process

Your order represents an offer to purchase. We confirm acceptance when we ship. We reserve the right to refuse orders.

4.2 Pricing

Prices are in USD. We may adjust prices but will honor the price at order time. All applicable taxes are additional.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method.

5. Shipping Policy

5.1 Shipping Areas

We ship worldwide except to parts of Asia and remote locations. Contact us if unsure about your location.

5.2 Shipping Options

All orders typically process within 1-2 business days before shipping.

5.3 Delivery Issues

Track your package using provided information. Report non-delivery within 30 days of expected delivery date.

6. Returns and Refunds

6.1 Return Policy

Our 30-Day Rider Satisfaction Guarantee allows returns within 15 days of receiving your order. Items must be:

• Unused and undamaged
• In original packaging with all tags
• Accompanied by proof of purchase

6.2 Return Process

1. Email [email protected] with order details
2. Receive Return Authorization (RMA)
3. Ship items with RMA clearly visible

You’re responsible for return shipping costs unless we made an error.

6.3 Refund Timeline

After we receive and inspect returns:

• Processing: 3-5 business days
• Credit Cards: 5-10 business days
• PayPal: 3-5 business days

7. Liability and Warranties

7.1 Product Use

All motorcycle gear is designed for protective use but cannot guarantee complete injury prevention. Ride responsibly.

7.2 Manufacturer Warranties

Defective items are covered under respective manufacturer warranties. Contact us immediately for assistance.

7.3 Limitation of Liability

We’re not liable for:

• Consequential damages from product use
• Errors in product descriptions
• Delivery delays beyond our control
• Incorrect use of products

8. Privacy and Data Protection

We handle your personal information according to our Privacy Policy, available on our website.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

10. Governing Law

These terms are governed by California law. Disputes will be resolved in Livermore, California courts.

11. Contact Us

Motorcycle Gear Store
4981 Shirley Way, Livermore, US 94550
Email: [email protected]
Hours: 6AM-6PM PST, 7 days a week