Last Updated: [Insert Date]

At MotoXtremeGear, we protect your privacy with the same dedication we apply to crafting premium motorcycle gear. This policy explains how we handle your personal information when you visit our website (www.motoxtremegear.com) or make purchases from our global store.

1. INFORMATION WE COLLECT

We collect data to provide the fast, secure service riders demand:

  • Order Information: Name, shipping address, payment details (processed securely), phone number, and products purchased
  • Account Data: Username, password (encrypted), payment preferences, and order history for express checkout
  • Technical Data: IP address, browser type, device information, and how you navigate our site
  • Communication Records: Emails with our rider-support team and survey responses

2. HOW WE USE YOUR DATA

Like a well-tuned engine, we optimize data use for performance:

  • Process orders with pit-stop speed (typically under 90 seconds)
  • Prevent fraud with military-grade security monitoring
  • Improve our product lineup (helmets, apparel, and performance parts)
  • Provide multi-currency support for international riders
  • Send service updates (order confirmations, shipping notices)
  • Conduct security audits with white-hat hackers

3. DATA SHARING & DISCLOSURE

We only share data when absolutely necessary:

  • Payment Processors: Visa, Mastercard, JCB, and PayPal to complete transactions
  • Shipping Partners: Only what’s needed to deliver your gear worldwide (excluding some remote regions)
  • Legal Requirements: When required by law enforcement with proper documentation
  • Business Transfers: If MotoXtremeGear is acquired (your data remains protected)

4. DATA STORAGE & SECURITY

We protect your data like we protect riders’ heads:

  • PCI-DSS Level 1 compliant (highest payment security standard)
  • 256-bit SSL encryption on all transactions
  • Sensitive payment data is not stored on our servers
  • Regular penetration testing by cybersecurity experts
  • Data stored in secure facilities with restricted access

5. YOUR RIGHTS

You control your data like you control your bike:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of non-essential data (excluding legal/accounting records)
  • Opt-Out: Unsubscribe from marketing emails (transactional messages still sent)
  • Complaints: Contact us or your local data protection authority

6. COOKIES & TRACKING

We use these technologies to optimize your ride through our site:

  • Essential Cookies: Keep your cart intact and enable secure checkout
  • Performance Cookies: Help us improve site speed and navigation
  • Marketing Cookies: Show relevant gear recommendations (manage in settings)

Manage preferences via your browser settings or our cookie consent tool.

7. INTERNATIONAL DATA TRANSFERS

As a global retailer (serving most regions except some parts of Asia and remote areas), we transfer data internationally with safeguards:

  • Standard Contractual Clauses for EU/UK transfers
  • Compliance with local laws where we operate

8. CHANGES TO THIS POLICY

We’ll update this policy as needed – check the “Last Updated” date. Significant changes will be announced to riders via email.

CONTACT OUR RIDER-SUPPORT TEAM

For privacy questions or to exercise your rights:

Email: [email protected]

Mail: Motorcycle Gear Store, 4981 Shirley Way, Livermore, US 94550

Response time: Typically within 4 business hours (6AM-6PM PST)

Now that privacy is handled, get back to what matters – your ride.